| FAQ:
1. Will the
local telecommunication provider charge me when using the Callback
service? No, the local
telecommunication provider will not charge you when using our Callback
service. Since you hang up after the first ring on the initial call to
your access number, this call is not completed, and therefore you are not
charged for this initial call. After you hang up, you receive a callback
from our network in the USA, which gives you access to
United World Telecom services with significantly lower international
calling rates. Your local telecommunications provider will not charge you
for this callback either as it is an incoming call to your phone number.
2. How do I place a call using the Callback
service? Dial your
access number the same way you would dial a US phone
number from your country. After dialing the access number, wait for the
first ring and hang up the phone. In a few seconds, your phone will ring,
and there will be a message prompting you to dial your destination number.
3. Are there any minimum usage
requirements? No,
there are no minimum usage requirements for our callback service.
4. What are the worldwide rates for this
service? Please go to
the following link http://www.rates-availability.com/callBackRates.asp?agent=%20A676208
and click on the "View Rates" button after completing the information on
the form. You will see the rates immediately.
5. How long does it take to open my new
account? It will take
1 to 2 business days to open your account from the time you send us your
request for service.
6.
Can I use this service from any phone? Are the rates the
same? Yes,
our callback service can be used from a mobile phone, a fixed phone and
even from a pay phone (if it has a unique phone number). There is no need
for an additional equipment. You only need to make sure that the phone
generates DTMF tones (the phone must be set at "tone" mode NOT on "pulse"
mode). The rates can vary when calling to and from a mobile phone or a
fixed phone, so please check our rates page for more information at http://www.rates-availability.com/callBackRates.asp?agent=%20A676208 |